Acer 7-in-1 USB C Hub
Merchant VideoUsage Tips
COMPATIBLE LIST (not a full list)

Acer 7-in-1 USB C Hub
Merchant VideoUsage Tips
| ??Check before buy | ???????????? ???????? ???????? ???????? ????????????’?? ??????-?? ???????? ???????????????? ?????????????? ???????????????? (?????????????????????? ?????????????????? ????????). This means your USB-C port should support video output, data transfer, and Power Delivery (PD). So please check your device specs before purchasing. |
|---|---|
| ??Cable Length Note | For best performance, use a cable no longer than 10 ft. |
| Q1 | ?????? ??????'?? ???? ???????????? ???? ?????????????? ?????? ?????? ?????? ?? ????????? |
| A1 | 1) Please connect an external power source to the DC port of the product first, and then connect the laptop to the USB-C port of the product |
| - | 2) Please confirm whether the USB-C port of the laptop supports charging function |
| - | 3) Disconnect the product from the computer, and then reconnect it |
| Q2 | ?????? ???????? ???? ???????????? ?????? ?????? ???????? ???? ???? ?????????????????? ???? ?????? ?????? ?? ??????? |
| A2 | When the product works at full load for a long time, the built-in chip will operate at high speed, resulting in increased power and temperature. The maximum working temperature of docking is controlled within the range of 0?-50?, so please feel free to use it. |
| Q3 | ?????? ???? ?????????? ???? ?????????? ???????????? ???????? ???????? ?????????? ????????????????????? |
| A3 | 1) Make sure the USB-C port of the laptop supports the video function |
| - | 2) Check the port is firmly plugged in; Adjust the resolution setting of the laptop |
| - | 3) Select the correct input signal source (some require manual selection of the signal source |
| Q4 | ?????? ???? ?????? ?????? ???????????? ???????? ???? ???????????????? ????????? |
| A4 | ??For Win laptops: Click Graphics Settings or Win+P to select Mirror or Extend mode. ??For MacBook laptops: Apple logo-System Preferences-Display-Mirror Displays (Yes or No). |
| Q5 | ?????? ???? ???? ?????? ?? ?????? ?????????????????? ?????????????? ?????? ?????????????? ???? ??????????????????????????? |
| A5 | ?? Test another cable ? Rule out cable damage ?? Try another device ? Confirm Compatibility ?? Clean ports ? Remove dust or debris ?? Adjust resolution and refresh rate ? Please Try 1080p @ 60Hz ?? Update drivers ? Ensure latest graphics and system drivers ??Check power supply ? Please connect an external power supply to ensure sufficient power for the adapter and video output. |
COMPATIBLE LIST (not a full list)
| ?? | (?) Compatible With USB-C 3.1 or thunderbolt 3/4 port interfaces which support "DisplayPort Alternate Mode". |
|---|---|
| ??MacBook | MacBook Pro (2025 /2024 /2023 / 2022 / 2021 / 2020 / 2019 / 2018 / 2017 / 2016), MacBook (Early 2015 and newer), MacBook Air (Late 2018 and newer) |
| ??Apple | iPad Pro (2021 / 2020 / 2018), iMac (Mid 2017 and newer), iMac Pro, Mac Mini (Late 2018 and newer), iPhone 17 Pro / 17 Pro Max, iPhone 16 Pro / 16 Pro Max, iPhone 15 Pro / 15 Pro Max |
| ??Microsoft | Surface Book 2 / 3, Surface Laptop 3 / 4, Surface 8 / 7, Surface Go / Go 2 / Go 3, Surface Pro 7 / 7+ / 8 / X, Surface Studio 2 |
| ??Samsung | Samsung Galaxy S23 / S22 / S21 / S20 / S20+ / S20 Ultra / S10e / S10 / S10+ / Note 20 / Note 9, S8 / S8+ / S9 / S9+ |
| ??Phones | HTC 10 / U Ultra / U11 / U11+ / U12+, Asus ZenFone / ROG Phone and more |
| ??Dell | Dell Latitude 7373 / 5570 / 5490 / 5400 (2019), XPS 13 / 15 / 17 |
| ?? Chromebook | Google Chromebook Pixel (2015), Pixelbook, Pixel Slate, Asus Chromebook |
| (?) | (?) Not compatible with devices that don't support the protocol of DP Alt Mode. |
| (?) Other | (?) iPhone (Lightning), iPad (Lightning), X Box, PS5/PS4, ???????????? Fire Tablet, Fire HD, DVD/CD Player |
| (?) Samsung | (?) Galaxy Xcover Pro, Samsung Galaxy Flip series, Samsung A series phone/J6/J7/M20/M30s, Galaxy Tab A series, Galaxy Tab3/S3 |
| (?) Phones | (?) Huawei Series; Xiaomi Series; One Plus Series, LG Stylo 3/4/5; Pixel phones; OnePlus 2/3/3T/5/5T/6/6T; |
| (?) More | (?) Car, GoPro, ????????????. **Note: If you are not sure, please feel free to let us know, we are very glad to check. |
| (?) Motorola series | (?) ALL Motorola series, such as Moto 6, Moto 8, etc. |
| !!Note!! | **????????: ???? ?????? ?????? ?????? ????????, ???????????? ???????? ???????? ???? ?????? ???? ????????, ???? ?????? ???????? ???????? ???? ??????????. |



























































