


Why am I not receiving motion detection push notifications?
Please make sure your phone’s notification permissions are enabled and that the app’s alert push feature is turned on.
Can this camera be used without a subscription?
Yes, no subscription required. Without a microSD card, the camera automatically stores 7 days of video. Some advanced AI features or longer history need a cloud subscription, clearly noted on the product page.
How can I view playback without a subscription?
Open the app ? Device ? Playback ? Select “Device” ? Select the date.
How does this product connect?
It supports Bluetooth pairing and code scanning. Simply turn on your phone’s Bluetooth, open the app, and it will automatically find and connect to the device—setup is quick and easy.
The app requires many permissions. Will my privacy be compromised?
No, the app only requests necessary permissions and protects your data using multiple encryption methods. Your privacy is safe.




Why am I not receiving motion detection push notifications?
Please make sure your phone’s notification permissions are enabled and that the app’s alert push feature is turned on.
Can this camera be used without a subscription?
Yes, no subscription required. Without a microSD card, the camera automatically stores 7 days of video. Some advanced AI features or longer history need a cloud subscription, clearly noted on the product page.
How can I view playback without a subscription?
Open the app ? Device ? Playback ? Select “Device” ? Select the date.
How does this product connect?
It supports Bluetooth pairing and code scanning. Simply turn on your phone’s Bluetooth, open the app, and it will automatically find and connect to the device—setup is quick and easy.
The app requires many permissions. Will my privacy be compromised?
No, the app only requests necessary permissions and protects your data using multiple encryption methods. Your privacy is safe.




















































