If you encounter a controller that does not turn on, check it as follows:
1.Due to the deeper Type-C port of the controller, the cable may not be fully inserted, please check if it is fully inserted;
2. Xbox host may have a bug, connecting to the device can not be recognized, you need to re-cold start the host, can be restored;
3. It is possible that the input mode has been changed to unauthorized Xinput or Dinput because of mistakenly touching the key combination, resulting in unrecognized, please check whether the input mode is correct;
4. Please try to use a different USB cable to connect.
PC Controllers
Xbox Controller
Nova Lite 2 & Nova Lite
Phone Controller
About GameSir
Providing high-tech gaming hardwares and immersive gaming experience for every gamer.
About Our Mission
Spare no effort in creating the first four-in-one unique mobile gaming ecosystem, integrating Content, Platform, Software and Terminals into the industry of mobile games.
About After-service?
12-month Replacement Service, If you have any problem of the product, please send message via to us, we will reply you in 24 h. If it's provlem of the product, we will give you solution to solve it.
PC Controllers
Xbox Controller
Nova Lite 2 & Nova Lite
Phone Controller
About GameSir
Providing high-tech gaming hardwares and immersive gaming experience for every gamer.
About Our Mission
Spare no effort in creating the first four-in-one unique mobile gaming ecosystem, integrating Content, Platform, Software and Terminals into the industry of mobile games.
About After-service?
12-month Replacement Service, If you have any problem of the product, please send message via to us, we will reply you in 24 h. If it's provlem of the product, we will give you solution to solve it.
If you encounter a controller that does not turn on, check it as follows:
1.Due to the deeper Type-C port of the controller, the cable may not be fully inserted, please check if it is fully inserted;
2. Xbox host may have a bug, connecting to the device can not be recognized, you need to re-cold start the host, can be restored;
3. It is possible that the input mode has been changed to unauthorized Xinput or Dinput because of mistakenly touching the key combination, resulting in unrecognized, please check whether the input mode is correct;
4. Please try to use a different USB cable to connect.
