Explore More Meross Smart Devices
 Smart Thermostat |  2 Zone WiFi Water Timer |  WiFi Water Timer |  C Wire for thermostat |  Smart Energy Monitor |  3 Sockets Outdoor Plug |  Outdoor Smart Plug | |
|---|---|---|---|---|---|---|---|
Customer Reviews | — | — | — | — | — | — | — |
Price | — | — | — | — | — | — | — |
Compatible Devices | 24V HVAC systems | / | / | 24V HVAC systems | Works with most US homes | / | / |
Not Compatible | Baseboard Heater | / | / | Baseboard Heater | / | / | / |
Not Compatible | Millivolt Heating | / | / | Millivolt Heating | / | / | / |
Not Compatible | R,W/R,G,W | / | / | R,W/R,G,W | / | / | / |
Works with | Matter/Alexa/Google/SmartThing | HomeKit/Alexa/Google | Alexa/Google/SmartThing | / | / | HomeKit/Alexa/Google | HomeKit/Alexa/Google |
Works with sensor | MS130H | / | / | / | / | / | / |
Adjustable Screen Brightness | ? | ? | ? | ? | ? | ? | ? |
I have R, W, Y, G, C wires, is this compatible with this smart thermostat?
Yes, the smart thermostat is fully compatible with your system if your current wiring configuration matches any of the following: R, W, C; R, W, G, C; R, W, Y, G, C; R, O/B, Y, G, C; or R, O/B, Y, G, W (AUX), C-wire adapter not required
I have R, W, Y, G wires. Is it compatible? Do I need a C-wire adapter?
Yes, the smart WiFi thermostat is compatible; however, a C-wire adapter is required for wiring configurations including R, W, Y, G; R, O/B, Y, G; or R, O/B, Y, G, W (AUX)
Why is my smart thermostat screen blank or no power?
Pleae Verify R/C Wire Connections:Check that R (Red) and C (Common) wires are securely inserted at both the thermostat and HVAC control board. The C wire must be connected to the "C" terminal at the furnace.
Why is my heat pump heating when it should be cooling, and cooling when it should be heating?
This issue is likely caused by an incorrect setting for the reversing valve. You can fix this in the Meross app by going to: Meross app > Device Settings > Advanced > Installation Settings > HVAC Equipment > O/B Reversing Valve Type.
I have installed the wifi thermostat but it is not working. What should I do?
The issue may be caused by incorrect wiring or the need for an additional C-wire. For accurate diagnosis and resolution, please contact our technical support team via phone or email to verify your wiring configuration and system compatibility.
C Wire Adaptor
C-wire adapter is required for wiring configurations including R, W, Y, G; R, O/B, Y, G; or R, O/B, Y, G, W (AUX)
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Smart Switches
This smart thermostat only supports 2.4GHz Wi-Fi networks
What is a c wire adaptor?
A C-Wire (Common Wire) supplies power to thermostats by connecting them to your HVAC system
Explore More Meross Smart Devices
Smart Thermostat | 2 Zone WiFi Water Timer | WiFi Water Timer | C Wire for thermostat | Smart Energy Monitor | 3 Sockets Outdoor Plug | Outdoor Smart Plug |
|---|---|---|---|---|---|---|
| Customer Reviews | ||||||
| — | — | — | — | — | — | — |
| Price | ||||||
| — | — | — | — | — | — | — |
| Compatible Devices | ||||||
| 24V HVAC systems | / | / | 24V HVAC systems | Works with most US homes | / | / |
| Not Compatible | ||||||
| Baseboard Heater | / | / | Baseboard Heater | / | / | / |
| Not Compatible | ||||||
| Millivolt Heating | / | / | Millivolt Heating | / | / | / |
| Not Compatible | ||||||
| R,W/R,G,W | / | / | R,W/R,G,W | / | / | / |
| Works with | ||||||
| Matter/Alexa/Google/SmartThing | HomeKit/Alexa/Google | Alexa/Google/SmartThing | / | / | HomeKit/Alexa/Google | HomeKit/Alexa/Google |
| Works with sensor | ||||||
| MS130H | / | / | / | / | / | / |
| Adjustable Screen Brightness | ||||||
| ? | ? | ? | ? | ? | ? | ? |
I have R, W, Y, G, C wires, is this compatible with this smart thermostat?
Yes, the smart thermostat is fully compatible with your system if your current wiring configuration matches any of the following: R, W, C; R, W, G, C; R, W, Y, G, C; R, O/B, Y, G, C; or R, O/B, Y, G, W (AUX), C-wire adapter not required
I have R, W, Y, G wires. Is it compatible? Do I need a C-wire adapter?
Yes, the smart WiFi thermostat is compatible; however, a C-wire adapter is required for wiring configurations including R, W, Y, G; R, O/B, Y, G; or R, O/B, Y, G, W (AUX)
Why is my smart thermostat screen blank or no power?
Pleae Verify R/C Wire Connections:Check that R (Red) and C (Common) wires are securely inserted at both the thermostat and HVAC control board. The C wire must be connected to the "C" terminal at the furnace.
Why is my heat pump heating when it should be cooling, and cooling when it should be heating?
This issue is likely caused by an incorrect setting for the reversing valve. You can fix this in the Meross app by going to: Meross app > Device Settings > Advanced > Installation Settings > HVAC Equipment > O/B Reversing Valve Type.
I have installed the wifi thermostat but it is not working. What should I do?
The issue may be caused by incorrect wiring or the need for an additional C-wire. For accurate diagnosis and resolution, please contact our technical support team via phone or email to verify your wiring configuration and system compatibility.