As a leading provider of smart home solutions, Aqara excels in delivering a wide array of award-winning, user-friendly smart home products and platform solutions tailored for your home. We proudly serve over 12 million customers in more than 170 countries and territories. Our products are designed to offer convenience, security, and energy efficiency, making your home smarter, more sustainable, and adaptive to your evolving needs.
Thermostat Hub W200
Doorbell Camera G400 (Wired)
UWB Smart Lock U400
Aqara Smart Lock
Aqara Cameras & Hubs
Aqara Sensors
Let You Know Who is at the Door, Quickly and Effortlessly
The built-in AI-based face recognition algorithms will let you mark the faces of your family members and frequent visitors in Aqara Home app, reduce false alerts and notification.
Moreover, in case of connecting to other Aqara devices, the recognition of a specific or an unknown face can configure automatic replies or be used as a trigger of smart home automations for convenience or security purposes, that will work even when internet connection is down.
Multi-Ecosystems Support and Enhanced Security with HSV
As a truly battery-powered video doorbell, everything is encrypted before it's stored in iCloud for enhanced security. Video analysis and notifications could happen on all your Apple devices, such as iPad, iPhone, Apple TV*.
For Google and Alexa users, it also supports local streaming to smart displays**.
And, the G4 is planned to receive Matter support via an OTA update.
Use it without Any Subscription Fee
The G4 offers cloud storage of up to 7 days: short event-based clips will be sent to the cloud immediately and without any hidden fees*.
Additionally, the indoor chime provides the local Micro SD card (not included) storage option, which is safer and more convenient. In the future, we also plan to launch NAS storage to provide more options.
Dual powering options for the outdoor unit
Various scenarios have been considered for you. You can choose from 6-battery pack for using up to 4 months*., or wire it to a transformer**.
Indoor chime-repeater included
The Chime-Repeater is equipped with a loud 95 dB speaker and USB-C port for more flexible placement.
Voice changing option
To better protect privacy, it is supported to change the voice of the intercom audio to uncle, robot or clown voice.
Various abnormal state alarms
Face, loitering, and tamper alerts are supported to notify you, sound a siren or even play a pre-recorded message when events are detected.
Set masking area
Up to 3 designated areas in the screen can be set for privacy protection of neighbors, which is fully considered for users living in apartment buildings.
Hot and cold weather protection
Thanks to its IP rating, the G4 will resist almost any condition: direct sunlight during the hot sunny days, long winters and even rainy days*.
Why can’t the item connect to Wi-Fi or the app, or why is it unstable?
Ensure the doorbell and chime are within 5m to maintain a stable link. Keep the Wi-Fi router within 7m of the chime to avoid signal loss or latency and disable AP isolation on your router.
Does the Aqara G4 support dual-band Wi-Fi (2.4GHz and 5GHz)?
No, the Aqara G4 only supports 2.4GHz Wi-Fi networks. It is not compatible with 5GHz or dual-band networks that combine both frequencies under a single SSID.
Can I connect this doorbell to my existing traditional chime?
No. This doorbell is designed to work with the included 95dB chime for optimal performance and compatibility.
Why is the battery life shorter than expected?
Please make sure to use 1.5V alkaline AA batteries only. Non-alkaline batteries may cause fast drain or malfunction. Also, high motion detection sensitivity can reduce battery life. For longer life, enable Power Saving Mode in the app.
Let You Know Who is at the Door, Quickly and Effortlessly
The built-in AI-based face recognition algorithms will let you mark the faces of your family members and frequent visitors in Aqara Home app, reduce false alerts and notification.
Moreover, in case of connecting to other Aqara devices, the recognition of a specific or an unknown face can configure automatic replies or be used as a trigger of smart home automations for convenience or security purposes, that will work even when internet connection is down.
Multi-Ecosystems Support and Enhanced Security with HSV
As a truly battery-powered video doorbell, everything is encrypted before it's stored in iCloud for enhanced security. Video analysis and notifications could happen on all your Apple devices, such as iPad, iPhone, Apple TV*.
For Google and Alexa users, it also supports local streaming to smart displays**.
And, the G4 is planned to receive Matter support via an OTA update.
Use it without Any Subscription Fee
The G4 offers cloud storage of up to 7 days: short event-based clips will be sent to the cloud immediately and without any hidden fees*.
Additionally, the indoor chime provides the local Micro SD card (not included) storage option, which is safer and more convenient. In the future, we also plan to launch NAS storage to provide more options.
Dual powering options for the outdoor unit
Indoor chime-repeater included
Voice changing option
Various abnormal state alarms
Set masking area
Hot and cold weather protection
Various scenarios have been considered for you. You can choose from 6-battery pack for using up to 4 months*., or wire it to a transformer**.
The Chime-Repeater is equipped with a loud 95 dB speaker and USB-C port for more flexible placement.
To better protect privacy, it is supported to change the voice of the intercom audio to uncle, robot or clown voice.
Face, loitering, and tamper alerts are supported to notify you, sound a siren or even play a pre-recorded message when events are detected.
Up to 3 designated areas in the screen can be set for privacy protection of neighbors, which is fully considered for users living in apartment buildings.
Thanks to its IP rating, the G4 will resist almost any condition: direct sunlight during the hot sunny days, long winters and even rainy days*.
Why can’t the item connect to Wi-Fi or the app, or why is it unstable?
Ensure the doorbell and chime are within 5m to maintain a stable link. Keep the Wi-Fi router within 7m of the chime to avoid signal loss or latency and disable AP isolation on your router.
Does the Aqara G4 support dual-band Wi-Fi (2.4GHz and 5GHz)?
No, the Aqara G4 only supports 2.4GHz Wi-Fi networks. It is not compatible with 5GHz or dual-band networks that combine both frequencies under a single SSID.
Can I connect this doorbell to my existing traditional chime?
No. This doorbell is designed to work with the included 95dB chime for optimal performance and compatibility.
Why is the battery life shorter than expected?
Please make sure to use 1.5V alkaline AA batteries only. Non-alkaline batteries may cause fast drain or malfunction. Also, high motion detection sensitivity can reduce battery life. For longer life, enable Power Saving Mode in the app.
As a leading provider of smart home solutions, Aqara excels in delivering a wide array of award-winning, user-friendly smart home products and platform solutions tailored for your home. We proudly serve over 12 million customers in more than 170 countries and territories. Our products are designed to offer convenience, security, and energy efficiency, making your home smarter, more sustainable, and adaptive to your evolving needs.
Thermostat Hub W200
Doorbell Camera G400 (Wired)
UWB Smart Lock U400
Aqara Smart Lock
Aqara Cameras & Hubs
Aqara Sensors