What if my WiFi Doorbell suddenly goes offline?
1. To confirm the video doorbell is power on and Wi-Fi working.
2. Unplug the doorbell camera, then plug it back in.
3. If the issue continues, remove the camera from the app and re-add it.
No voice during setup?
1. Check the power connection.
2. Press and hold the reset button. A voice prompt will confirm factory reset.
Why am I not receiving alerts on my phone?
1. App notifications are enabled in your phone's Settings.
2. "Detect Sound" and "Detect Motion" are turned on in the app's Message Push Settings.
3. ou are not within a scheduled "Do Not Disturb" period.
Why is my continuous recording choppy, even with an SD card installed?
1.Go to your playback settings.
2.Change the video source from "Cloud" to "SD Card" to view the recordings stored directly on your device.
How many accounts can I share my camera with for family viewing?
You can share with up to 10 accounts.
Wireless Battery Video Doorbell Dual Camera Outdoor with Chime
 Dual Lens Video Doorbell |  Wi-Fi Video Doorbell Cam |  4G Solar Dual Lens Cam |  4G Solar PTZ Camera |  12MP Dual Light Two-Audio |  8MP Dual Lens 180° Camera |  8MP Dual Light 20X PTZ | |
|---|---|---|---|---|---|---|---|
Video Resolution | 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 12-Megapixel (3840*3104)@15fps | 8-Megapixel (4096*1944) | 8-Megapixel (3840*2160) @20fps |
Smarter Detection | Al Detection Notifications | Al Detection Notifications | Human Auto Tracking | Human Auto Tracking | Human/Vehicle | Human/Vehicle | Human/Vehicle |
Audio Recording | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio |
Night Vision | Black & White | Black & White | Dual Light Color Night Vision | Dual Light Color Night Vision | Dual Light Color Night Vision | Dual Light Color Night Vision | Smart Full Color,330Ft |
Key Feature | Dua-lens 3.6mm with two images | Fixed lens 3.6mm | Dua-lens 3.6mm | Fixed lens 3.6mm | 2.8mm Lens,110° FOV | Dual-Lens Stitching 180° Wide | 2.8mm Lens,110° FOV |
What if my WiFi Doorbell suddenly goes offline?
1. To confirm the video doorbell is power on and Wi-Fi working.
2. Unplug the doorbell camera, then plug it back in.
3. If the issue continues, remove the camera from the app and re-add it.
No voice during setup?
1. Check the power connection.
2. Press and hold the reset button. A voice prompt will confirm factory reset.
Why am I not receiving alerts on my phone?
1. App notifications are enabled in your phone's Settings.
2. "Detect Sound" and "Detect Motion" are turned on in the app's Message Push Settings.
3. ou are not within a scheduled "Do Not Disturb" period.
Why is my continuous recording choppy, even with an SD card installed?
1.Go to your playback settings.
2.Change the video source from "Cloud" to "SD Card" to view the recordings stored directly on your device.
How many accounts can I share my camera with for family viewing?
You can share with up to 10 accounts.
Wireless Battery Video Doorbell Dual Camera Outdoor with Chime
| Video compression | H.264, support dual code flow |
|---|---|
| Resolution | Main Steam: 1920*1080; Sub Steam: 640*480 |
| Lens | Dua-lens 3.6mm with two images |
| Day/Night | IR-Cut Double Filter Automatic Switch |
| LED Light | 8 dual-core LED Lights, Smart Dual Light, Color Night Vision |
| Chime | with chime |
| Audio coding | G726, G711, AAC, MP3 format, 8K sampling rate, support echo cancellation function |
| Audio | Buit-in Microphone and Speaker, Two-way Intercom |
| Wireless network | 2.4GHzIEEE 802.11b/g/n |
| Storage | Support Micro SD card storage, Max 128G / cloud storage |
| Intelligent Alarm | PIR sensing alarm |
| Battery | 9000 Ma polymer lithium battery, charge voltage: 5v2a |
| Standby time | 90 days |
| Power | 0.75W (work) 0.0025W (standby) |
| Working environment | –10°c~60°c/20%~85% (non condensation) |
| Protection | IP65 |
 Dual Lens Video Doorbell | Wi-Fi Video Doorbell Cam | 4G Solar Dual Lens Cam | 4G Solar PTZ Camera | 12MP Dual Light Two-Audio | 8MP Dual Lens 180° Camera | 8MP Dual Light 20X PTZ |
|---|---|---|---|---|---|---|
| Video Resolution | ||||||
| 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 2 Megapixels 2MP (1920*1080P) | 12-Megapixel (3840*3104)@15fps | 8-Megapixel (4096*1944) | 8-Megapixel (3840*2160) @20fps |
| Smarter Detection | ||||||
| Al Detection Notifications | Al Detection Notifications | Human Auto Tracking | Human Auto Tracking | Human/Vehicle | Human/Vehicle | Human/Vehicle |
| Audio Recording | ||||||
| 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio | 2-Way Audio |
| Night Vision | ||||||
| Black & White | Black & White | Dual Light Color Night Vision | Dual Light Color Night Vision | Dual Light Color Night Vision | Dual Light Color Night Vision | Smart Full Color,330Ft |
| Key Feature | ||||||
| Dua-lens 3.6mm with two images | Fixed lens 3.6mm | Dua-lens 3.6mm | Fixed lens 3.6mm | 2.8mm Lens,110° FOV | Dual-Lens Stitching 180° Wide | 2.8mm Lens,110° FOV |
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