What should I do if I encounter issues with the F5 Dash Cam?
Please consult us directly via " Buyer-Seller Messaging". Note: Many accounts have "Opt-out" settings enabled, which prevents us from initiating contact to help you. If you reach out first, we will offer professional solution within 12 hours.
I Can't Connect to the WiFi, What Should I Suppose to do?
Please Turn Off your CarPlay/Android Auto First. CarPlay Occupies the WiFi Channel. and Go to the Setting of Your Phone, Found the WIFI of Dash Cam and Connect it With Password, If You Still have Issues After That , Please Consulting for Help.
Is the camera angle adjustable? I saw a review saying it's not.
Yes! You can rotate the Car Camera lens 180° to your needs. If you're unsure how to adjust it, please check our installation video on this page. It’s very easy once you see it! We're always here to help if you have questions."
Can I View This Dash Camera's Footage on My Phone? Do I Need to Remove the Memory Card of this Car Camera ?
No Need to Remove the Card. This Car Dash Cam Has Built-In Wi-Fi. You Can View Live, Playback, or Download Videos Directly After Connect with the Viidure App.
Is this Wireless 4K Dash Cam Front and Rear?
Please Mind That "Wireless" Here Refers Only to the Wireless Connection (Like WiFi) to the Mobile Phone App — It Does Not Mean the Dash Cam Itself Has No Installation Wires.
What should I do if I encounter issues with the F5 Dash Cam?
Please consult us directly via " Buyer-Seller Messaging". Note: Many accounts have "Opt-out" settings enabled, which prevents us from initiating contact to help you. If you reach out first, we will offer professional solution within 12 hours.
I Can't Connect to the WiFi, What Should I Suppose to do?
Please Turn Off your CarPlay/Android Auto First. CarPlay Occupies the WiFi Channel. and Go to the Setting of Your Phone, Found the WIFI of Dash Cam and Connect it With Password, If You Still have Issues After That , Please Consulting for Help.
Is the camera angle adjustable? I saw a review saying it's not.
Yes! You can rotate the Car Camera lens 180° to your needs. If you're unsure how to adjust it, please check our installation video on this page. It’s very easy once you see it! We're always here to help if you have questions."
Can I View This Dash Camera's Footage on My Phone? Do I Need to Remove the Memory Card of this Car Camera ?
No Need to Remove the Card. This Car Dash Cam Has Built-In Wi-Fi. You Can View Live, Playback, or Download Videos Directly After Connect with the Viidure App.
Is this Wireless 4K Dash Cam Front and Rear?
Please Mind That "Wireless" Here Refers Only to the Wireless Connection (Like WiFi) to the Mobile Phone App — It Does Not Mean the Dash Cam Itself Has No Installation Wires.
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