



Why pierce a hole on the wider end of the eggs when making boiled eggs?
Piercing the wide end releases trapped air, preventing cracks as eggs heat. It lets steam escape gently and water flow under the membrane, avoiding pressure buildup. This makes shells peel off cleanly and ensures whites set evenly around the yolk.
I did pierce a hole on each egg. Why I have egg white leaking everywhere in the machine after cooking boiled eggs?
Piercing the narrow end forces air and white through the membrane, causing leaks. The air pocket sits at the wide end—simply make a tiny hole at the wide end so air escapes gently without tearing the inner membrane or letting egg white flow out.
How does the auto-shut-off work?
When water dries out, the heater will be off and alarm will sound. The button won't auto switch off and It may appear the base is still very hot but it's actually shut off internally. Turning off the button will mute the alarm and reset for next use.
What if something’s wrong with my Annie & Mia Design product or I need help?
We’ve got your back. Send us a message through or use the contact details in your manual, and we will respond personally. We’ll stay with you until everything’s sorted and you’re completely happy. Your peace of mind is our top priority.
Does this come with a timer?
No. Actually you don't need a timer. This product automaticlly shut off when water is boiled dried. Measure the amount of water to control doneness. No timer is needed.




Why pierce a hole on the wider end of the eggs when making boiled eggs?
Piercing the wide end releases trapped air, preventing cracks as eggs heat. It lets steam escape gently and water flow under the membrane, avoiding pressure buildup. This makes shells peel off cleanly and ensures whites set evenly around the yolk.
I did pierce a hole on each egg. Why I have egg white leaking everywhere in the machine after cooking boiled eggs?
Piercing the narrow end forces air and white through the membrane, causing leaks. The air pocket sits at the wide end—simply make a tiny hole at the wide end so air escapes gently without tearing the inner membrane or letting egg white flow out.
How does the auto-shut-off work?
When water dries out, the heater will be off and alarm will sound. The button won't auto switch off and It may appear the base is still very hot but it's actually shut off internally. Turning off the button will mute the alarm and reset for next use.
What if something’s wrong with my Annie & Mia Design product or I need help?
We’ve got your back. Send us a message through or use the contact details in your manual, and we will respond personally. We’ll stay with you until everything’s sorted and you’re completely happy. Your peace of mind is our top priority.
Does this come with a timer?
No. Actually you don't need a timer. This product automaticlly shut off when water is boiled dried. Measure the amount of water to control doneness. No timer is needed.























