Does it come with a charging cable and adapter?

Package includes USB-C cable (no adapter included). Please use a 5V1A power adapter. Note: Fast-charging adapters are not compatible and will not work with this device

How long does the battery last after a full charge?

With normal home use, one charge lasts about 3 months (varies with usage). Pro tip: For optimal performance, be sure to do a full initial charge!

What kind of soap can I use with this dispenser?

The dispenser works best with liquid soap that is free of particles and alcohol. Avoid foaming soaps (it won’t create foam) and alcohol-based sanitizers, as they can damage the plastic over time.

What‘s product coverage of protection? And how do I get help if something’s wrong?

AIKE offers 30-day satisfaction coverage with 1-year product protection. For support, we are available to assist you during business hours - we respond within 24h (weekdays). Contact details are in the manual & store

How do I turn it on/off and change the soap amount?

"Power On/Off: Hold button for 2 sec. Light flashes blue (on) and orange (off).

Adjust amount: Quick-press the button once to cycle through 5 settings. Light flashes show the current (*e.g., 3 flashes = Setting 3*)."