Why is there a small gap between the plates?
Our plates have a silicone strip along the top that creates a tiny gap. This prevents hair from pulling or snagging, reduces breakage, and helps straighten hair more smoothly.
Why does the plates aren’t gripping my hair?
For better grip, use both hands—one to guide the straightener and the other to gently hold the front. This ensures even pressure and control for a smoother finish.
Why does the straightener feel heavier than expected?
It’s slightly heavier due to aerospace-grade aluminum plates with 60% more densely packed teeth compared to most other products. This improves straightening efficiency and durability while saving you time.
Why does my hair feel dry or frizzy after use?
This may occur if the temperature is too high or sections are passed through too many times. Start at a lower heat and adjust based on your hair type for smooth, protected results.
Why does the straightening brush pull my hair?
For the best results, we recommend sectioning and combing your hair before styling. Once a section is detangled, the ceramic bristles will smoothly glide through your hair.
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Why is there a small gap between the plates?
Our plates have a silicone strip along the top that creates a tiny gap. This prevents hair from pulling or snagging, reduces breakage, and helps straighten hair more smoothly.
Why does the plates aren’t gripping my hair?
For better grip, use both hands—one to guide the straightener and the other to gently hold the front. This ensures even pressure and control for a smoother finish.
Why does the straightener feel heavier than expected?
It’s slightly heavier due to aerospace-grade aluminum plates with 60% more densely packed teeth compared to most other products. This improves straightening efficiency and durability while saving you time.
Why does my hair feel dry or frizzy after use?
This may occur if the temperature is too high or sections are passed through too many times. Start at a lower heat and adjust based on your hair type for smooth, protected results.
Why does the straightening brush pull my hair?
For the best results, we recommend sectioning and combing your hair before styling. Once a section is detangled, the ceramic bristles will smoothly glide through your hair.