How to Connect the Heart Rate Monitor (C009 Pro) with the App?
1. Wet the electrode area of the chest strap, then wear the heart rate monitor (with sensor); it will turn on automatically.
2. Turn on phone’s Bluetooth, open the app, and pair the monitor within the app — DO NOT use the phone’s Bluetooth settings.
What should I do if the heart rate monitor suddenly fails?
1. Battery Replacement: Use a CR2032 battery and ensure correct polarity (+/-).
2. Contact Adjustment: If issues persist, use the included tool to gently lift the battery contact at a 30° angle. Reinsert battery firmly.
3. Ask for help via .
What should I do if my heart rate data seems inaccurate during workouts?
1. Strap Position: Wear below chest muscles, under nipple level, centered on chest. Strap should be snug, not tight, with electrodes flat on skin.
2. Moisten Electrodes: Wet pads with water or gel before use. If dry before sweating, re-moisten.
How to Connect via ANT+?
1. Wet the chest strap electrodes and wear the monitor to auto power on.
2. Find the ANT+ ID in device settings and pair with your ANT+ device.
3. For issues, contact the device brand or us via Message Center.
Can I wear the heart rate strap over clothing?
No! The heart rate sensor must be in direct contact with your skin.
Wearing it over clothing will block the electrodes and may cause inaccurate or missing heart rate readings.
How to Connect the Heart Rate Monitor (C009 Pro) with the App?
1. Wet the electrode area of the chest strap, then wear the heart rate monitor (with sensor); it will turn on automatically.
2. Turn on phone’s Bluetooth, open the app, and pair the monitor within the app — DO NOT use the phone’s Bluetooth settings.
What should I do if the heart rate monitor suddenly fails?
1. Battery Replacement: Use a CR2032 battery and ensure correct polarity (+/-).
2. Contact Adjustment: If issues persist, use the included tool to gently lift the battery contact at a 30° angle. Reinsert battery firmly.
3. Ask for help via .
What should I do if my heart rate data seems inaccurate during workouts?
1. Strap Position: Wear below chest muscles, under nipple level, centered on chest. Strap should be snug, not tight, with electrodes flat on skin.
2. Moisten Electrodes: Wet pads with water or gel before use. If dry before sweating, re-moisten.
How to Connect via ANT+?
1. Wet the chest strap electrodes and wear the monitor to auto power on.
2. Find the ANT+ ID in device settings and pair with your ANT+ device.
3. For issues, contact the device brand or us via Message Center.
Can I wear the heart rate strap over clothing?
No! The heart rate sensor must be in direct contact with your skin.
Wearing it over clothing will block the electrodes and may cause inaccurate or missing heart rate readings.